We recommend booking as early as possible, especially for weekends and peak seasons. Popular dates tend to book quickly.
How far in advance should I book?
Our soft play setups are ideal for children ages 1–6. Standard bounce houses are suitable for children up to age 10, and our large bounce house accommodates children up to age 14.
What ages are your setups designed for?
FAQ
Space requirements vary by package. We’ll review your space during the inquiry process to ensure your selected setup fits comfortably and safely. Equipment must be set up on a flat, level surface. We are unable to set up on dirt, gravel, sand, muddy, wet or uneven ground. An electrical outlet within 50 feet of the setup area is required.
How much space is needed?
For everyone’s safety, our soft play areas are designed for children within the recommended age range and must be used as intended. Shoes, food, drinks, sharp objects, face paint, glitter and pets are not permitted within the play area. Adult supervision is required at all times. Full safety guidelines will be provided prior to your event and posted on-site during setup.
What are your soft play rules?
Yes! We plan every setup around your event theme! Each package includes custom ball colors and the option to add on custom decals to match the theme as well.
Yes, Giselle’s Fiesta Co. is fully licensed and insured.
Are you licensed and insured?
We proudly serve Metro Detroit and surrounding areas. Availability is determined during the booking process based on location and event details. Delivery fees may apply depending on distance and will be confirmed with your personalized quote.
Where do you travel for events?
Do you offer custom themes?
Yes. Add-ons can be added based on availability. We recommend finalizing add-ons as early as possible to ensure availability.
Can I add items to my package later?
Cancellation and rescheduling policies will be outlined in your booking agreement. Please reach out as soon as possible if plans change.
What happens if I need to cancel or reschedule?
Do you host indoor and outdoor events?
We offer both indoor and outdoor setups. Outdoor bookings are weather-dependent and may require a backup plan in case of inclement weather.
Absolutely. All equipment is thoroughly cleaned, sanitized, and inspected before every event.
Is your equipment cleaned and sanitized?
Yes. All packages include professional delivery, full setup, and teardown so you can enjoy your event without stress. We prefer at least 2 hours prior to event time to set up.
Do you deliver, set up, and tear down?
We do not list pricing online because each event is customized. Pricing depends on your package selection, add-ons, location, and event details. Once you submit an inquiry, we’ll provide a personalized quote.
Is pricing listed on your website?
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